Terms of service

Terms and Conditions

Last Updated: 08.03.2024

  1. Scope:
    These terms and conditions apply to all purchases made on Snusbanden.com. As Snusbanden.com is located and registered in Germany, German law applies to all purchases made on the site.

  2. Conclusion of Agreement:
    A definitive purchase agreement is considered concluded when your order is confirmed by us, and you have received an order confirmation via email.

  3. Price Information:
    The prices on our website include VAT and any other relevant taxes. Please note that all prices are current on the day of display, and we reserve the right to adjust these without notice.

  4. Payment Options:
    Snusbanden.com accepts the payment cards and methods specified on the website. Your account will be debited for the payment when your order is dispatched.

  5. Shipping:
    As a customer, you must arrange shipping yourself through an independent shipping company. SnusDiscount cannot send orders directly to your address.

    As an EU-based company selling these products and not registered to pay excise duty, we have no obligation to report your order to the authorities or assess whether a product is subject to duty.
    Since we do not report sales or share your information with the authorities, it is solely your responsibility to report any taxable products in this shipment.

  6. Right of Withdrawal:
    You have a 14-day right of withdrawal from the day you receive your product. The withdrawal period expires 14 days after the date of receipt.

  7. Warranty:
    You benefit from a 24-month warranty when you shop with us. This includes the possibility of exchange, refund, or price reduction depending on the specific situation.

  8. Personal Data:
    To enter into an agreement with us, we need information such as your name, address, phone number, and email. These personal data are registered for the purpose of completing the delivery of your order.

  9. Cookie Policy:
    By using Snusbanden.com, you accept our use of cookies. A cookie is a small file stored on your device that helps us remember your visit and recognize your device.

  10. Changes to Terms:
    We reserve the right to change these terms and conditions continuously. Changes will take effect for orders placed after the change becomes effective.

  11. Disputes:
    Any disagreements between Snusbanden.com and the customers are sought to be resolved amicably.

  12. Age Restriction:
    To make a purchase on Snusbanden.com, you must be at least 18 years old. By accepting these terms and conditions, you confirm that you meet the age requirement. We take age verification seriously and reserve the right to require identification at the time of purchase. The sale of snus to persons under 18 is illegal, and we will actively prevent such sales in accordance with the law.

  13. Contact Us:
    If you have questions regarding these terms and conditions, you are welcome to contact us at info@snusbanden.com

  14. Errors in Delivery:
    If there are any errors in the packing of your order, please document the error with photos and contact us on the day of delivery. It is important to retain the packaging until the matter is resolved, as otherwise, we will not be able to process your case.